Privacy Policy
This privacy policy applies to the website of Pizzeria Medena operated by Medena Caffe d.o.o. We respect the privacy of all visitors and users of our website and process personal data in accordance with the General Data Protection Regulation (GDPR).
General Information
Our website does not require registration or account creation. It can be used without providing personal data, except when users voluntarily submit information through the contact form.
Google Analytics
We use Google Analytics 4 (GA4) to collect technical data.
This data may include anonymized IP address, device and browser information, as well as usage data such as visited pages and session duration.
The purpose of collecting this data is solely to analyze website traffic and improve content and technical performance.
Data may be stored on servers outside the European Union. Google applies standard contractual clauses to ensure compliance with GDPR.
Contact Form and Reservations
Users can submit inquiries or table reservations through the website form.
In this case, we collect personal data voluntarily provided by the user, including name, email address, phone number, date, time, number of guests, and optional notes.
This data is used exclusively for processing inquiries and managing reservations, including contacting the user for confirmation or additional information.
The data is not used for marketing purposes and is not shared with third parties unless required for service execution or by law.
Data is stored only as long as necessary to process the inquiry or reservation, after which it is deleted unless legal obligations require otherwise.
Cookies
Our website uses cookies to ensure proper functionality and to enable analytics via Google Analytics.
Users can manage cookies through their browser settings or via the cookie banner on the website.
Consent Management
We use the Usercentrics platform to manage cookie consent.
Usercentrics allows users to choose which categories of cookies they wish to allow and stores these preferences as proof of consent in accordance with GDPR.
When using this platform, certain data such as IP address and user consent preferences may be processed.
User Rights
Users have the right to access their personal data, request correction or deletion, restrict processing, request data portability, and object to processing.
To exercise these rights, users may contact us using the details below.
Policy Updates
Medena Caffe d.o.o. regularly reviews and updates this privacy policy. Any changes will be published on this page.
Contact
For any questions or requests regarding privacy:
Medena Caffe d.o.o.
Address: Sortina ulica 1E, 10000 Zagreb
Phone: +385 1 7899 849
Email: info@pizzeriamedena.com